Even if you are satisfied, we'll gladly accept unused and unworn items within 30 days. (NO QUESTION ASKED)
We offer easy and free pre-paid return shipping label. To request a return label, click www.bayamjewelry.com/returns
To be eligible for a return, your item must be unused and in the same condition that you received it, along with free items if any.
Any damaged items or any items showing signs of wear will be rejected.
We cannot allow returns or exchanges on "Final Sale" and "Customized" items.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Return items purchased through Financing such as Affirm cannot be returned. They are only eligible for Store Credit or Exchange. (Affirm orders might be subject to a restocking fee of 10%)
Return items purchased through Layaway programs such as Partial.ly cannot be returned. Any cancellation with Layaway (Partial.ly) orders are only eligible for store credit towards a future purchase. Layaway options doesn't guarantee item availability. If the item is not available after the layaway plan is paid off completely, please allow 2 to 4 weeks for manufacturing and delivery.
Orders purchased through Acima, Progressive Leasing and Snap Finance can only be returned to the leasing company as they own the merchandise after we finalized the transaction.
Free return is not available for International orders. International customers have to return the item at their own cost.
Engraved and Personalized items cannot be returned for any reason, as they cannot be resold.
Orders over $5000 is subject to a 15% restocking fee, as they are made for customers as a custom order.